Privacy Policy

LAST UPDATED – December 12, 2025

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR WEBSITE

This Privacy Policy applies to RFMA (referred to as “RFMA”, “we”, “us”, or “our”) and governs the collection, use, and disclosure of personal information through our website and related online services (collectively, the “Site”). RFMA is committed to protecting the privacy of individuals and complies with applicable Canadian federal and provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described below. If you do not agree with this Privacy Policy, please do not use the Site.

1. Scope and Third-Party Links

This Privacy Policy applies only to information collected by RFMA through the Site. Our Site may contain links to third-party websites for convenience or informational purposes. RFMA does not control and is not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review the privacy policies of any external sites you visit.

2. Personal Information We Collect

“Personal Information” means information about an identifiable individual, such as your name, email address, mailing address, telephone number, or other information you voluntarily provide.

We may collect personal information when you:

  • Contact us through forms or email
  • Submit inquiries, feedback, or requests for information
  • Register for events or services (where applicable)
  • Otherwise communicate with us through the Site

We only collect personal information that is reasonably necessary for the purposes identified in this Privacy Policy.

3. How We Use Personal Information

Personal information collected through the Site may be used for the following purposes:

  • To respond to inquiries, requests, or communications
  • To provide information or services you have requested
  • To improve the functionality, performance, and content of the Site
  • To understand how visitors use the Site through aggregated analytics
  • To communicate with you where you have provided consent

We do not sell, rent, or trade personal information.

4. Consent

By voluntarily providing personal information to RFMA, you consent to its collection, use, and disclosure in accordance with this Privacy Policy and applicable law. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the information set out below.

5. Analytics and Cookies

RFMA uses Google Analytics to better understand how visitors interact with the Site. Google Analytics collects information such as pages visited, time spent on the Site, browser type, and general geographic location. This information is collected in an aggregated and anonymized manner and is used solely to improve the Site’s performance and user experience.

Google Analytics may use cookies or similar technologies to collect this information. You can manage or disable cookies through your browser settings; however, some parts of the Site may not function properly if cookies are disabled.

RFMA does not use remarketing, behavioral advertising, or third-party advertising pixels on the Site.

6. Disclosure of Personal Information

RFMA does not disclose personal information to third parties except in the following circumstances:

  • To service providers or agents who perform services on our behalf (such as website hosting), and who are contractually required to protect the confidentiality and security of the information
  • Where required to comply with applicable laws, regulations, legal processes, or governmental requests
  • Where necessary to protect the rights, property, or safety of RFMA or others

Some service providers may store or process personal information outside of Canada. As a result, personal information may be subject to the laws of other jurisdictions.

7. Data Retention

RFMA retains personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal information is no longer required, it is securely destroyed or anonymized.

8. Safeguarding Personal Information

RFMA uses reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information to protect it against loss, theft, unauthorized access, disclosure, copying, or modification. Access to personal information is limited to authorized individuals on a need-to-know basis.

While we take reasonable steps to protect personal information, no method of transmission over the internet or method of electronic storage is completely secure.

9. Children’s Privacy

The Site is not intended for children under the age of 13. RFMA does not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to delete such information.

10. Access, Correction, and Withdrawal of Consent

You have the right to request access to the personal information RFMA holds about you and to request corrections if that information is inaccurate or incomplete. You may also withdraw your consent to the use of your personal information, subject to legal or contractual limitations.

Requests related to access, correction, or consent withdrawal should be submitted using the contact information below.

11. Changes to This Privacy Policy

RFMA may update this Privacy Policy from time to time to reflect changes in legal requirements or our information practices. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or RFMA’s handling of personal information, please contact:

Email: [email protected]

By using this Site, you acknowledge that you have read and agree to this Privacy Policy.